Effective Date: 15-03-2025
At VelWear.shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.
1. Information We Collect
We may collect the following types of information when you use our website:
- Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you place an order.
- Non-Personal Information: IP address, browser type, device information, and browsing behavior on our site.
- Cookies & Tracking Technologies: We use cookies to improve user experience, track site analytics, and personalize content.
2. How We Use Your Information
We collect and use your information for the following purposes:
- Order Processing: To fulfill purchases, process payments, and arrange shipping.
- Customer Support: To respond to inquiries, process returns, and handle complaints.
- Marketing & Promotions: To send updates, special offers, and newsletters (you can opt out anytime).
- Website Improvement: To analyze user behavior and enhance our website’s performance.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service Providers: Payment processors, shipping carriers, and marketing partners to fulfill orders and services.
- Legal Compliance: Authorities if required by law, fraud prevention, or to protect our business rights.
4. Data Security
We take reasonable measures to protect your personal data, including encryption and secure payment gateways. However, no method of online transmission is 100% secure.
5. Your Rights & Choices
- You can update or delete your account information by contacting us.
- You may opt out of marketing emails anytime using the unsubscribe link.
- You can disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.
7. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.
8. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
📧 Email: support@velwear.shop
🌐 Website: https://velwear.shop